COOKIE POLICY
Last updated: January 21, 2026
This Cookie Policy explains how Asistone Yazılım ve Teknoloji Sanayi ve Ticaret Limited Şirketi ("Asistone", "we", "us", or "our") uses cookies and similar technologies when you visit our websites and use our services. This policy applies to all Asistone products, including Asistone AI and Asistone ERP.
Company Information Legal name: Asistone Yazılım ve Teknoloji Sanayi ve Ticaret Limited Şirketi Address: Kınıklı Mahallesi, Hüseyin Yılmaz Caddesi Pamukkale Üniversitesi No: 67 İç Kapı No: 2, Pamukkale, Denizli, Türkiye Contact email: bilgi@asistone.ai Phone/WhatsApp: +90 258 911 09 59 Websites: https://asistone.ai, https://app.asistone.ai
- What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites recognize your device and remember information about your visit, such as your preferences and settings.
Similar technologies include:
- Local Storage: Data stored in your browser that persists across sessions
- Session Storage: Data stored temporarily during a browsing session
- Pixels/Web Beacons: Small images used to track user behavior
- Types of Cookies We Use
Essential Cookies (Strictly Necessary)
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Authentication cookies to keep you logged in
- Security cookies to prevent fraud and protect your account
- Session cookies to maintain your session state
- Load balancing cookies to ensure optimal performance
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language and locale preferences
- User interface settings and customizations
- Recently viewed items and saved preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website:
- Pages visited and time spent on each page
- Click patterns and navigation paths
- Error tracking and performance monitoring
- Feature usage statistics
We may use third-party analytics services to collect this information.
Marketing Cookies (if applicable)
We do not currently use marketing or advertising cookies on our websites. If this changes in the future, we will update this policy and obtain appropriate consent.
- Third-Party Cookies
Our websites may contain cookies from third-party services that we use:
| Service | Purpose | Type | |---------|---------|------| | Authentication providers | User login (OAuth) | Essential | | Payment processors (iyzico) | Secure payment processing | Essential | | Error tracking services | Application monitoring | Analytics |
Third-party cookies are governed by the respective privacy policies of those services.
- E-Commerce Integration Cookies
When using Asistone's e-commerce integration features (such as Shopify), the following cookies may be active on the connected e-commerce platform:
| Cookie | Type | Purpose | Duration |
|--------|------|---------|----------|
| shopify_session | Essential | Store connection and authentication | Session |
| cart_token | Functional | Shopping cart tracking and persistence | 14 days |
| checkout_token | Essential | Secure checkout process | 1 hour |
| _shopify_s | Analytics | Session tracking for store analytics | 30 minutes |
| _shopify_y | Analytics | Visitor identification for analytics | 1 year |
Important Notes:
- These cookies are set and managed directly by Shopify, not by Asistone
- They are subject to Shopify's Privacy Policy and Cookie Policy
- Asistone does not have control over the content or duration of these cookies
- Disabling these cookies may affect e-commerce functionality on connected stores
- Cart and checkout cookies are necessary for processing orders
For more information about Shopify's use of cookies, please refer to Shopify's Privacy Policy.
- Cookie Duration
Session Cookies These cookies are temporary and are deleted when you close your browser.
Persistent Cookies These cookies remain on your device for a set period or until you delete them. Duration varies:
- Authentication cookies: Up to 30 days
- Preference cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Your Cookie Choices
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and site permissions
Blocking Cookies
You can block all or certain types of cookies, but this may affect website functionality:
- Blocking essential cookies may prevent you from logging in
- Blocking functional cookies may reset your preferences
- Blocking analytics cookies will not affect your use of the Services
Opt-Out of Analytics
If we use third-party analytics services, you may be able to opt out through:
- Browser extensions (e.g., Google Analytics Opt-out)
- Privacy settings within our application
- Cookie Consent
When you first visit our website, we may display a cookie consent banner. You can:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time through:
- The cookie settings link in the website footer
- Your browser settings
- Contacting us at bilgi@asistone.ai
- Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals as there is no industry-wide standard for compliance. We will update this policy if a standard is adopted.
- Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
- Contact Us
If you have questions about our use of cookies, please contact us:
Email: bilgi@asistone.ai Phone/WhatsApp: +90 258 911 09 59
- Governing Law
This Cookie Policy is governed by the laws of the Republic of Türkiye.